All orders are shipped directly from Tampa, Florida through United States Postal Service. Each item is handmade with care. Please allow 7 to 10 business days for shipping and associated postal delivery. Shipping only to the 48 continental United States. Livknotted is not responsible for lost or stolen packages that have been marked as delivered. Please contact livknotted if there is an issue with your order within the first 24 hours of it being marked delivered.